It all started with the development of a Big Organising Idea that married a consumer need for a more human approach to insurance with Generali’s point of difference: their 155,000 agents who together made them a more human insurance company, operating with heart, soul and pulse. It then required a category disruptive creative expression and a modular approach that enabled local markets to tailor and adapt centrally developed assets based on local market requirements. All underpinned by an agile production and deployment engine, leveraging our Content Symphony platform to enable flexible and agile management and deployment of thousands of assets across 22 markets.